Workforce Wonkery · Analysis

Issued

WSD20-02 — Calculating Local Area Performance and Nonperformance

Source + trust record

Source checked as of September 18, 2026. Primary authority: EDD WSD20-02 and EDD’s current Active Directives list.

Check result: WSD20-02 remains active California guidance for calculating Local Area performance and nonperformance and was revised December 11, 2024. Performance is assessed against the applicable statistically adjusted goal using individual-indicator and overall scores rather than by comparing raw outcome percentages across Local Areas. Current annual performance notices provide the cycle-specific results. This AI-assisted brief does not receive human legal or compliance review. Official sources control.

WDB decision strip

STATUSACTIONPRIMARY OWNERCURRENT TIMINGIMPACT
FINAL · ACTIVEUSE INDIVIDUAL INDICATOR SCORESPerformance + MIS LeadershipEach negotiated performance cycleLocal performance · Statistical adjustment · Nonperformance · TA

The bottom line

Local performance is evaluated against negotiated and statistically adjusted goals, not by comparing raw outcomes with another Local Area. Boards should manage both the actual indicator result and the Individual Indicator Score so they can distinguish weak outcomes, challenging participant/economic conditions, and true nonperformance.

Performance is judged against adjusted goals—not raw statewide averages—and repeated nonperformance can escalate from technical assistance to sanctions and reorganization

WSD20-02 explains how EDD calculates Local Area WIOA performance after the Statistical Adjustment Model is applied and how California determines nonperformance. The directive is essential for interpreting Local Area scorecards because a performance score is a ratio of actual results to the final adjusted level—not the actual employment, earnings, credential, or skill-gain rate itself.

At a glance

Issued
September 18, 2020

Revised
December 11, 2024

Individual threshold
50%

Overall threshold
90%

Executive takeaway

A score of 100 percent means the Local Area met the final SAM-adjusted goal. Above 100 percent means it exceeded the adjusted goal. Below 100 percent is not automatically failure. The framework uses minimum thresholds for individual indicators and applicable overall scores, and repeated failure in the same score can trigger progressively stronger state action.

How to read the score

ScoreMeaning
100%Actual result equals the final adjusted goal.
>100%Actual result exceeds the adjusted goal.
50%–99.9%Below adjusted goal; an individual measure is not automatically formal nonperformance solely because it is below 100%.
<50%Individual-indicator nonperformance threshold.
<90%Relevant overall program/indicator nonperformance threshold.

Escalation matters

First-year nonperformance can lead to technical assistance and improvement actions. Repeated nonperformance in the same score can affect discretionary funding and High Performing Board status and, after sustained failure, can require a reorganization plan.

Do not diagnose from the score alone. When a score is weak, examine the actual outcome, the negotiated goal, the SAM adjustment, participant mix, economic conditions, denominator size, and data quality before choosing an improvement strategy.

Operational considerations for Local Boards

  1. Review actual outcomes and adjusted scores together.
  2. Track performance by program and indicator throughout the year rather than after final scoring.
  3. Identify which operational processes influence each measure.
  4. Investigate data-quality problems before treating a score as a service-delivery problem.
  5. Use multi-year trends when preparing performance negotiations and corrective actions.

Source basis

Primary source: EDD WSD20-02 — Calculating Local Area Performance and Nonperformance

Related brief: The site’s WSIN25-38 PY 2024 Performance Scores brief provides a practical finder for current Local Area scores.

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