Workforce Wonkery · Analysis

Issued

WSD24-07 — Performance Guidance

Source + trust record

Source checked as of September 18, 2026. Primary authority: EDD Active Directives · WSD24-07.

Check result: WSD24-07 remains active California performance guidance. It continues to define the six WIOA primary indicators, reportable-individual versus participant treatment, common-exit logic, exclusionary exits, and CalJOBS/PIRL reporting expectations. Current negotiated goals and annual assessment results should be read with later notices such as WSIN26-04, WSIN25-38, and TEN 03-26. This AI-assisted brief does not receive human legal or compliance review. Official sources control.

WDB decision strip

STATUSACTIONPRIMARY OWNERCURRENT TIMINGIMPACT
FINAL · ACTIVEMANAGE INDICATORS + DATA QUALITYPerformance + MIS + Program LeadershipStanding WIOA performance cycleOutcomes · Negotiated goals · Case management · Reporting

The bottom line

Performance management starts with service design and data quality, not the quarterly scorecard. Boards should connect participant flow, activity coding, exits, credentials, measurable skill gains, wage data, and negotiated goals so weak results can be diagnosed before they become formal nonperformance.

Why WIOA performance starts with service coding, participation, exit, and documentation

WSD24-07 explains the six WIOA performance indicators, but its most important operational lesson is that performance is created upstream. Which service starts participation, when the 90-day exit clock runs, whether a credential or skill gain is documented, and whether follow-up information is entered correctly all shape the outcomes eventually reported to DOL.

Workforce staff reviewing performance dashboards and participant outcome data
Illustrative image: WIOA performance outcomes are shaped upstream by participation, service coding, exit timing, documentation, and follow-up data.

At a glance

Agency
California EDD

Directive
WSD24-07

Issued
November 26, 2024

Local action
Required reporting practice


Core measures
6 WIOA indicators

Exit rule
Generally 90 days without clock-restarting services

Data source
CalJOBS / PIRL

Executive takeaway

WSD24-07 is California’s operating guide to WIOA performance accountability for Title I, Wagner-Peyser, JVSG, Trade Adjustment Assistance, and National Dislocated Worker Grant programs. It defines reportable individuals, participation, exit, common exit, exclusionary exits, and the rules behind the six primary indicators.

The directive makes an important distinction between people who interact with the workforce system and people who become participants. Reportable individuals who only use self-service or information-only activities are still reported, but they are not included in the performance calculations. Participation begins when the program-specific conditions are met and a service that starts the participation clock is received.

Five things to know

  • A reportable individual is not necessarily a participant and generally is not included in performance calculations.
  • For non-Youth programs, participation begins with the first applicable clock-restarting service.
  • For Youth, participation also requires eligibility, objective assessment, an individual service strategy, and receipt of a program element.
  • A common exit generally occurs after 90 consecutive days without a clock-restarting service from any covered DOL-administered program and no future qualifying service is scheduled.
  • Follow-up services do not keep the participation period open.

The six primary performance indicators

IndicatorWhat it measuresOperational implication
Employment Q2 after exitShare of participants in unsubsidized employment in the second quarter after exit; Youth may also include education or training as applicable.Exit timing and wage matching determine the cohort and outcome.
Employment Q4 after exitEmployment in the fourth quarter after exit.Requires clean exit and wage/follow-up information well after services end.
Median earnings Q2Median earnings of participants in unsubsidized employment in the second quarter after exit.Missing wage data can affect the result and the cohort being analyzed.
Credential attainmentRecognized postsecondary or secondary credential during participation or within one year after exit for participants in qualifying education or training.Program coding, credential type, and documentation determine who enters the denominator and who counts as attaining.
Measurable Skill GainsDocumented progress toward a credential or employment for participants in education or training during the program year.A new gain is generally needed for each program year in which the participant remains in qualifying education or training.
Effectiveness in Serving EmployersFederal employer-service measure implemented under DOL guidance.Employer-service data quality affects the statewide measure.

From first service to exit

Reportable

A person provides identifying information or uses self-service or information-only activities but has not met participant requirements.

Participant

The program-specific participation requirements are met and a qualifying service begins the participation period.

Exit

After 90 days with no clock-restarting services from covered programs and no future qualifying services scheduled, exit is applied retroactively to the last qualifying service date.

Common exit can cross programs

CalJOBS common exit considers services from Title I Adult, Dislocated Worker, and Youth; Wagner-Peyser; JVSG; NDWG; National Farmworker Jobs Program users of CalJOBS; and TAA. A participant does not exit merely because one program stops providing services if another covered program continues a clock-restarting service.

Exclusionary exits are narrow

WSD24-07 identifies specified circumstances that can exclude a participant from one or more performance measures, including incarceration or entry into a 24-hour facility, medical treatment expected to last more than 90 days, death, reserve activation for at least 90 days, and a Youth foster-care move outside the subrecipient’s area. An exclusionary event that happens after the participant has already exited and entered follow-up does not remove the participant from performance.

Why Credential and MSG need special attention

The Credential Attainment denominator and Measurable Skill Gains denominator are driven by whether the participant is in qualifying education or training and how that activity is funded and coded. Staff should use the detailed tables in WSD24-07 rather than relying on a generic credential checklist.

WDB implementation considerations

  1. Train program and MIS staff together on what starts participation and what restarts the exit clock.
  2. Review unusual exit patterns against activity-code practices before assuming they reflect customer behavior.
  3. Track participants in education or training for timely MSG and credential documentation.
  4. Use common-exit information across partner programs before closing cases.
  5. Audit exclusionary exits for documentation and correct timing.
  6. Review local performance by cohort and denominator, not only the final percentage.
  7. Connect WSD24-07 with WSD24-05 activity coding and WSD24-16 data validation.

Source basis and interpretation

Primary policy: EDD WSD24-07 — Performance Guidance

Related policies: WSD24-05 CalJOBS Activity Codes; WSD24-16 WIOA Data Validation; current EDD annual reporting and performance notices.

How to use this brief: Performance rules are summarized from WSD24-07. Because measure eligibility varies by program and indicator, use the directive’s detailed tables and federal guidance for individual case decisions. The implementation checklist is not additional EDD policy.

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Responses

  1. […] a deeper explanation of how California calculates the measures themselves, see this site’s WSD24-07 Executive Policy Brief. For the current federal assessment rules, see the TEN 03-26 Executive Policy […]

  2. […] federal guidance is the source layer beneath California directives and notices such as WSD24-07 · Performance Guidance, WSD24-16 · WIOA Data Validation, and current negotiated-goal and performance-score notices. Those […]

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