Source + trust record
Source checked as of September 18, 2026. Primary authority: EDD Active Directives · WSD24-07.
Check result: WSD24-07 remains active California performance guidance. It continues to define the six WIOA primary indicators, reportable-individual versus participant treatment, common-exit logic, exclusionary exits, and CalJOBS/PIRL reporting expectations. Current negotiated goals and annual assessment results should be read with later notices such as WSIN26-04, WSIN25-38, and TEN 03-26. This AI-assisted brief does not receive human legal or compliance review. Official sources control.
WDB decision strip
| STATUS | ACTION | PRIMARY OWNER | CURRENT TIMING | IMPACT |
|---|---|---|---|---|
| FINAL · ACTIVE | MANAGE INDICATORS + DATA QUALITY | Performance + MIS + Program Leadership | Standing WIOA performance cycle | Outcomes · Negotiated goals · Case management · Reporting |
The bottom line
Performance management starts with service design and data quality, not the quarterly scorecard. Boards should connect participant flow, activity coding, exits, credentials, measurable skill gains, wage data, and negotiated goals so weak results can be diagnosed before they become formal nonperformance.
Why WIOA performance starts with service coding, participation, exit, and documentation
WSD24-07 explains the six WIOA performance indicators, but its most important operational lesson is that performance is created upstream. Which service starts participation, when the 90-day exit clock runs, whether a credential or skill gain is documented, and whether follow-up information is entered correctly all shape the outcomes eventually reported to DOL.

At a glance
Agency
California EDD
Directive
WSD24-07
Issued
November 26, 2024
Local action
Required reporting practice
Core measures
6 WIOA indicators
Exit rule
Generally 90 days without clock-restarting services
Data source
CalJOBS / PIRL
Executive takeaway
WSD24-07 is California’s operating guide to WIOA performance accountability for Title I, Wagner-Peyser, JVSG, Trade Adjustment Assistance, and National Dislocated Worker Grant programs. It defines reportable individuals, participation, exit, common exit, exclusionary exits, and the rules behind the six primary indicators.
The directive makes an important distinction between people who interact with the workforce system and people who become participants. Reportable individuals who only use self-service or information-only activities are still reported, but they are not included in the performance calculations. Participation begins when the program-specific conditions are met and a service that starts the participation clock is received.
Five things to know
- A reportable individual is not necessarily a participant and generally is not included in performance calculations.
- For non-Youth programs, participation begins with the first applicable clock-restarting service.
- For Youth, participation also requires eligibility, objective assessment, an individual service strategy, and receipt of a program element.
- A common exit generally occurs after 90 consecutive days without a clock-restarting service from any covered DOL-administered program and no future qualifying service is scheduled.
- Follow-up services do not keep the participation period open.
The six primary performance indicators
| Indicator | What it measures | Operational implication |
|---|---|---|
| Employment Q2 after exit | Share of participants in unsubsidized employment in the second quarter after exit; Youth may also include education or training as applicable. | Exit timing and wage matching determine the cohort and outcome. |
| Employment Q4 after exit | Employment in the fourth quarter after exit. | Requires clean exit and wage/follow-up information well after services end. |
| Median earnings Q2 | Median earnings of participants in unsubsidized employment in the second quarter after exit. | Missing wage data can affect the result and the cohort being analyzed. |
| Credential attainment | Recognized postsecondary or secondary credential during participation or within one year after exit for participants in qualifying education or training. | Program coding, credential type, and documentation determine who enters the denominator and who counts as attaining. |
| Measurable Skill Gains | Documented progress toward a credential or employment for participants in education or training during the program year. | A new gain is generally needed for each program year in which the participant remains in qualifying education or training. |
| Effectiveness in Serving Employers | Federal employer-service measure implemented under DOL guidance. | Employer-service data quality affects the statewide measure. |
From first service to exit
Reportable
A person provides identifying information or uses self-service or information-only activities but has not met participant requirements.
Participant
The program-specific participation requirements are met and a qualifying service begins the participation period.
Exit
After 90 days with no clock-restarting services from covered programs and no future qualifying services scheduled, exit is applied retroactively to the last qualifying service date.
Common exit can cross programs
CalJOBS common exit considers services from Title I Adult, Dislocated Worker, and Youth; Wagner-Peyser; JVSG; NDWG; National Farmworker Jobs Program users of CalJOBS; and TAA. A participant does not exit merely because one program stops providing services if another covered program continues a clock-restarting service.
Exclusionary exits are narrow
WSD24-07 identifies specified circumstances that can exclude a participant from one or more performance measures, including incarceration or entry into a 24-hour facility, medical treatment expected to last more than 90 days, death, reserve activation for at least 90 days, and a Youth foster-care move outside the subrecipient’s area. An exclusionary event that happens after the participant has already exited and entered follow-up does not remove the participant from performance.
Why Credential and MSG need special attention
The Credential Attainment denominator and Measurable Skill Gains denominator are driven by whether the participant is in qualifying education or training and how that activity is funded and coded. Staff should use the detailed tables in WSD24-07 rather than relying on a generic credential checklist.
WDB implementation considerations
- Train program and MIS staff together on what starts participation and what restarts the exit clock.
- Review unusual exit patterns against activity-code practices before assuming they reflect customer behavior.
- Track participants in education or training for timely MSG and credential documentation.
- Use common-exit information across partner programs before closing cases.
- Audit exclusionary exits for documentation and correct timing.
- Review local performance by cohort and denominator, not only the final percentage.
- Connect WSD24-07 with WSD24-05 activity coding and WSD24-16 data validation.
Source basis and interpretation
Primary policy: EDD WSD24-07 — Performance Guidance
Related policies: WSD24-05 CalJOBS Activity Codes; WSD24-16 WIOA Data Validation; current EDD annual reporting and performance notices.
How to use this brief: Performance rules are summarized from WSD24-07. Because measure eligibility varies by program and indicator, use the directive’s detailed tables and federal guidance for individual case decisions. The implementation checklist is not additional EDD policy.

Responses
[…] a deeper explanation of how California calculates the measures themselves, see this site’s WSD24-07 Executive Policy Brief. For the current federal assessment rules, see the TEN 03-26 Executive Policy […]
[…] WSD24-07 Executive Policy Brief […]
[…] WSD24-07 Performance Guidance Brief […]
[…] federal guidance is the source layer beneath California directives and notices such as WSD24-07 · Performance Guidance, WSD24-16 · WIOA Data Validation, and current negotiated-goal and performance-score notices. Those […]