WORKFORCE IN PRACTICE · COURSE MAP
Sixteen modules. Five competencies. One operating system.
Use this page as a course map, onboarding handout, or reflection sheet. Print it directly from your browser or save the print output as a PDF.
PART I · RUN THE INSTITUTION
01Governance & AuthorityGovernance & Stewardship
02The WDB Operating YearGovernance & Stewardship
03Follow the MoneyGovernance & Stewardship
04Fiscal ManagementGovernance & Stewardship
05Procurement, Contracts & SubawardsGovernance & Stewardship
PART II · RUN THE SERVICE SYSTEM
06Providers & Service DeliveryProgram & Service Operations
07AJCC OperationsProgram & Service Operations
08Participant ServicesProgram & Service Operations
09Training & Skills StrategyEmployer & Skills Strategy
10Work-Based Learning & ApprenticeshipEmployer & Skills Strategy
11Employer & Sector StrategyEmployer & Skills Strategy
PART III · MANAGE FOR RESULTS
12PerformancePerformance & Accountability
13Data, LMI & StrategyPerformance & Accountability
14Monitoring & AccountabilityPerformance & Accountability
PART IV · LEAD THE ECOSYSTEM
15Partnerships & Regional SystemsSystem Leadership
16Continuous Improvement & System LeadershipSystem Leadership
Five competencies
1Governance & StewardshipMake decisions within the right authority, fiscal, procurement, and governance structures.
2Program & Service OperationsOperate providers, AJCCs, participant services, referrals, and customer pathways effectively.
3Employer & Skills StrategyDiagnose employer and skill needs and choose training, work-based learning, and sector responses.
4Performance & AccountabilityInterpret results, use evidence, manage risk, and act on monitoring and performance signals.
5System LeadershipLead partnerships, regional work, improvement, change, and learning across the ecosystem.
Reflection sheet
Which module changed how I understand the system?
Which decision at work do I now see differently?
Which official source or local policy do I need to verify?
Where does our local practice create unnecessary friction?
What is one improvement I want to test?
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